Investors
At REAL TENANTS you won’t find any real estate sales people, but you will find dedicated, enthusiastic and professional Property Managers. Read more about Our Team.
The Property Manager is a specialist in their field – the perfect buffer between you and your tenants, and if relations were to deteriorate, you might be very grateful that you are not the front man.
When choosing a Property Manager, it is imperative they are a licensed real estate agent, with a complete knowledge of the state laws and guidelines regarding rental properties. The Property Manager must have a thorough understanding of the legal requirements involved in managing rental properties and have systems in place for risk management.
Selecting REAL TENANTS as your Property Manager means you can rest assured that your property will be managed with professionalism, and extensive industry knowledge and expertise.
It is true to say amongst many Property owners, no two have exactly the same requirements. We believe the secret to Property Management success is to continue to understand and cater for these differences. We put considerable effort into determining the needs and priorities of our Property Owners. We establish your objective in relation to each property, and your overall portfolio, and keep your goals in mind.
OUR COMMITMENT TO PROPERTY OWNERS:
• Payments received on time
• Fully trained & experienced staff
• A comprehensive knowledge of relevant legislation
• Prompt response to calls, emails and faxes to our office
• Immediate advice if there are rent issues
• Advice on all requests for repairs and maintenance
• Twice monthly payments to assist with cash flow if necessary
• Clear & concise monthly and end of financial year statements
• Regular updates on your property
• Constructive advise based on years of experience
Experience tells us that as a Property Owner, you are looking for:
Peace of mind: A Property Manager that will deal with the day to day management of your property, knowing your best interests are being looked after.
Minimum Risk & Maximum Security Protection for your property: Regardless of property type you need to be sure your Property Manger has experience and integrity. A strong knowledge of legislation and regulations minimizes the potential legal minefield that tenants bring.
Maximum Returns: Expertise in tenant selection is about matching the property with the tenant through a rigorous selection process, market knowledge, and comprehensive inspections, to assist Property Owners achieve their goal.
A Trouble Shooter: As a complete Property Manager, we deal with the tenants and the trades people. When it’s time to increase the rent, chase the arrears, conduct inspections, negotiate on repairs and other demands, REAL TENANTS is the trouble shooter to resolve the situation.
Pride in Management: REAL TENANTS takes great pride in managing your property as if it were our own. We follow strict guidelines when looking after your investment.
Selecting the Selecting the Preferred Tenant
Firstly we use our database of prospective tenants and Corporate Relocation Agencies in order to reduce advertising costs for you. A REAL TENANTS signboard at the property will attract any prospective tenants passing by. Most people looking to rent go to the internet first! Your property will be advertised on our website and realestate.com.au for maximum exposure. Every advertisement is comprehensive and includes photos were possible.
Property Viewings
We want to rent your property fast!
Every effort is made to show prospective tenants your property as soon as possible with scheduled viewings and personal appointments made outside of these times.
Applications
We will thoroughly check all employment and previous tenancy references in addition to checking a national tenancy database. We also require a 100 point identification check for each applicant.
Legal Documentation
We will draw up a Residential Tenancy Agreement that complies with QLD legislation and a comprehensive Condition Report including digital photographs. Which you will receive a copy of.
Inspecting your Property
Periodic Inspections – twice a year we will provide you with a report detailing the condition of your property and any maintenance requirements. As the owner you are welcome to attend any inspections with us.
Rent Increase Reviews
We will constantly keep an eye on the rental property market for you and advise you when market conditions dictate a rent review. That way, you will always be receiving the best rental price for your property you won’t be wondering if your property is underpriced.
Repairs and Maintenance
Repairs and Maintenance – REAL TENANTS only uses qualified, licensed and insured tradespeople who are both reliable and competitively priced.
Financial Accounting Services
Rental Income:- We credit your rental income less any fees and payments direct to your bank account at the end of each month.
Paying Bills:- We can pay all of your regular bills as well as paying for repairs out of your rental income.
Monthly Tax Invoice:- Invoice detailing all transactions on your account.
Financial Year Tax Invoice Statement:- Statement with breakdown of all rental income and expenditure for tax purposes.
Transferring Your Management
Real Tenants can also make it very easy for you to transfer to us. We can deal with your current Agent and advise them of your decision. Just fill out the Transfer Management form and return to our office – this service is FREE – free of charge and free of hassle.
Read on to find out more about our Customer Service Guarantee.
